Australia's 1st Virtual Fittings
What is a Virtual Fitting?
We offer fittings via Skype or Facetime. Please note that this does not replace coming in for a professional bra fitting experience. However, maybe you live remotely, interstate or just can’t find the time to come in. Big Girls Don’t Cry Anymore would like to offer a free fitting service via Skype, in the comfort of your own home. Firstly, we recommend that you purchase a bra from us with the assistance of our very helpful fitting professionals over the phone. Once you have received the product and either want us to see if the fit is correct or how to get the correct fit you will need to book a Virtual fitting. Alternatively, you can put your newest or best fitting bra you have on and we can see how we may be able to help with our products to get you a new bra or better fitting.
How does the Virtual fitting work?
Once you have sent us all the information via the form below, we will contact you to discuss the best time for the fitting and ask you a few questions about your current bra or purchases to help us give you the best possible Virtual fitting experience. We will then send you an email back with all the confirmation details and any other further information you may need. When the appointment time comes around we will call you via the Skype ID or Facetime number you have provided. When you are comfortable you can remove your top and leave your bra on. We will ask you to stand and rotate so we are able to see the full fitting of the bra.
We definitely understand your concerns about bra fittings. Big Girls Don’t Cry Anymore has been fitting women for the past 25 years and we have experience with all ages, disabilities and sizes. The Virtual fitting room is located within our retail shop but in a private area. You may hear background noise from customers or staff however no one other than yourself and the one professional fitter will be in the room. We use headphones to talk to you so your voice will not be heard to the rest of the store or staff. All of your information is kept private and confidential, we do not sell or distribute your personal details outside of our store. Please note that we will ask you to agree to a disclosure before the Virtual fitting, stating that you allow us to have this Virtual fitting and that Big Girls Don’t Cry Anymore will not retain any of the imagery that is being shown to us. Eg. No screenshots will be taken.
Hours for Virtual fittings?
Currently our hours for the Virtual fittings are as follows. We will be looking at either extending these in the future. If these times do not suit you currently please let us know and we will see how we may be able to help.
Monday and Wednesday – 10am – 6pm
Thursday and Friday – 10.30am – 7pm
Saturday – 9am – 2pm
How long will the Virtual appointment take?
Like in store fittings times can vary, we suggest allowing at least 30 mins for the appointment. This obviously can be longer or shorter in time.
Will this cost me?
We do not charge for any fittings, if you choose to purchase a bra/s prior to, or after the Virtual fitting, this will be your only cost. Our goal is always to ensure that we find the customer the best possible fitting and new bra wardrobe.
Don’t have Skype?
You can download Skype to your computer, phone or tablet device very easily. All you need is an internet connection. Simply click on this link and follow the instructions for downloading and setting up an Skype ID. https://www.skype.com/en/.
Also you can check out our bra fitting guide for more help on how your bra should fit - https://www.brastogo.com.au/fittingguide
Please note that this is only available if you live in Australia or New Zealand, as we do not ship to other countries.